Application Consultant
Location: Omaha Nebraska
Description: BrainLab is employing Application Consultant right now, this vacancy will be placed in Nebraska. For complete informations about this vacancy opportunity kindly see the descriptions. Brainlab is currently seeking an Application Consultant to service our surgery clients based in Omaha, NE. The employee may also be based in the Great Plains area which includes Iowa, Minnesota, the Dakotas or Kansas C! ity.
Brainlab’s Application Consultants perform custom installations and provide consultation and guidance for customers utilizing the company’s product portfolio.
Responsibilities:
Conduct on-site clinical evaluations for new and existing customers to demonstrate the use of products and services to increase the frequency and quality of IGS (Image Guided Surgery) product usage
Provide on-site consulting, guidance, and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS efficiency and usage
Lead installations and establish functionality at new and existing customer sites
Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services
Utilize engineering expertise to contribute to the quality improvement process by recommending ! product modifications
Act as primary customer liaison, mai! ntaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.
Regularly strategize with the Account Manager in your region, evaluating customer situations, open sales projects, and identifying and referring sales leads
Resolve product issues through detailed analysis and utilization of engineering expertise
Keep abreast of new developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis
Attend IGS Continuing Education annually and maintain annual product certification competency
Promote IGS products and services to surgeons at trade shows
Maximize customer satisfaction
Report and document complaints per Complaint Handling SOP
Perform other duties and responsibilities as required
Required Experience:
B.S. in Biomedical E! ngineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required
1-3 years experience in a technical support role for a healthcare company or provider preferred
Knowledge of surgical procedures, anatomy and medical terminology preferred
Proficient in the use of PC software applications including Microsoft Office
Self-motivated, detail oriented and a proven history of ability to make independent decisions
Travel 50%+
Additional Comments:
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.
Visit us at: www.brainlab.com
Brainlab Inc. is an EEO-AA employer. F/M/V/D
No phone calls - please.
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to BrainLab! .
If you interested on this vacancy just click on the Apply button, you will be redirected to the official website
This vacancy starts available on: Sun, 17 Nov 2013 12:20:19 GMT