Patient Financial Services Office Assistant 788-11 789-20
Location: Alliance Nebraska
Description: Box Butte General Hospital is employing Patient Financial Services Office Assistant 788-11 789-20 right now, this position will be placed in Nebraska. Further informations about this position opportunity please give attention to these descriptions. Patient Financial Services Assistant 788-11 789-20 Full Time
For consideration, insert/download cover letter, ! resume. In your cover letter, provide responses to the following two questions :
(1) Describe a situation where you had to act with little or no direction, and what was the outcome; and
(2) What distinguishes you from other candidates?
The Patient Financial Services Assistant is responsible for assisting the Patient Financial Services office in the collection process and the over flow of per-certifications, scanning, handling of mail, insurance verification, insurance follow ups, and pre-registration of out-patient procedures.
- Assists Pre-Certification/Insurance Verification clerk to verify insurance coverage & benefits for out patient surgery patients, assist with radiology and electro diagnostic pre-certifications as need.
- Contacts the patient or his/her representative by phone to verify demographic and insurance coverage prior to the surgery date.
- Contacts appropriate payers, verifying coverage and benefits via secured phone, in! ternet or fax.
- Accesses Passport to verify Medicare c! overage, eligibility dates and other insurance coverage for the Medicare eligible patient.
- Maintains a working knowledge of third party reimbursement requirements and regulations.
- Exhibits working knowledge in the use of all registration and scheduling systems, electronic verification tools and Web based resources.
- Assists Pre-Certification/Insurance Verification clerk with coordinating activities with hospital departments to meet pre-certification, pre-authorization and/or
- Assists Pre-Certification/Insurance Verification clerk to communicate with the Radiology department and Multi-Specialty Clinic departments to access schedules and assist in obtaining necessary authorizations for patients on the Radiology & Surgery schedules.
- Assists Pre-Certification/Insurance Verification clerk with coordination of activities with Primary Care or Admitting Physician to obtain diagnosis, procedure detail and complete pre-authorization requirem! ents as necessary.
- Assists Pre-Certification/Insurance Verification clerk with activities with Utilization Review staff to verify insurance eligibility and meet pre-certification/pre-authorization requirements of inpatients and 23-hour observation patients.
- Maintains a basic understanding of ICD and CPT codes.
- Efficiently and accurately documents patient information, phone calls and personal inquiries in the Healthland system.
- Follow-up on insurance non-payment claims relating to pre-cert or pre-authorization requirements.
- Demonstrates ability to be flexible, organized and function under stressful situations.
- Handles phone, mail and personal inquiries from and regarding patient accounts.
o Follow through on all issues identified as requiring action as a result of inquiry.
o Document all phone and personal inquiries in the current computer sys! tem.
o Performs duties with a minimum of supervision, exhibits inno! vation and good judgment as well as thorough knowledge of ethical and legal billing procedures.
Attends mandatory staff meetings.
- Contributes to the prevention of infectious disease among employees and patients by adhering to infection control policies and procedures.
- Contributes to adequate staffing of department by reporting to work at scheduled time.
- Contributes to effective guest relations by assisting patients, visitors and physicians to resolve expressed concerns and demonstrating a welcoming and helpful attitude.
- Conserves hospital resources by using equipment and supplies as needed to perform job duties.
- Keeps information confidential by adhering to the terms of personnel policy concerning confidentiality.
- Is subject to shift work and/or weekend work as required.
- Performs other related duties as assigned or requested.
Required: Hig! h school diploma, or equivalent.
Preferred: Coding Technician Diploma
Experience:
Required: Computer Skills/Keyboarding
Preferred: One year experience in a health care setting involving customer service and involvement in patient admissions.
License/Certifications:
Required: None
Preferred: Certified Patient Accounts Technician (CPAT)
Personal Skills:
- Ability to interact well with staff, allied healthcare personnel, patients, families, caretakers, visitors and physicians so as to project a positive image of Box Butte General Hospital and ensure a satisfactory experience for the patient.
- Ability to use the computer as required to complete assigned responsibilities.
- Reports to work on time and as scheduled; completes work within designated time.
- Must have excellent verbal communication skills.
- Ability to multi-task, problem so! lve and work independently.
- Maintains patient confidentiality.!
- Seeks out opportunities for learning new skills and procedures.
- Attentive to detail.
- Must be able to work under stressful conditions.
- Able to support and mode the hospital values of safety, excellence, compassion, integrity, devotion and teamwork.
All offers of employment are subject to a background check and drug screen.
EOE
Contact Information
Jill Langemeier
Workforce Coordinator
Nebraska Department of Labor
302 Box Butte Ave, Alliance, NE 69301
Email: Jill.Langemeier@nebraska.gov
Phone: 308-763-2935
Fax: 308-763-2936
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If you were eligible to this! position, please email us your resume, with salary requirements and a resume to Box Butte General Hospital.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Fri, 08 Nov 2013 04:31:02 GMT
Apply Patient Financial Services Office Assistant 788-11 789-20 Here