REP, SCHEDULER CLINICAL
Location: Grand Island Nebraska
Description: Conifer is hiring REP, SCHEDULER CLINICAL right now, this vacancy will be placed in Nebraska. Detailed specification about this vacancy opportunity please give attention to these descriptions. Description
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 700 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management, patient communications, and value-based care solutions, we empower healthcare decision makershospitals, health systems, physicians, self-insured employers, and payersto better connect every point of care and wellness! management. Are you ready to be part of our solutions? Welcom! e to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Conifer Health Solutions is currently hiring for a Clinical Scheduler Rep at St Francis Hospital.
JOB SUMMARY
Responsible for accurately scheduling diagnostic and/or surgical procedures. Demonstrates practice of nursing process, receives verbal orders from physicians and ensures that the documented order is obtained as well as manages all other orders for scheduled patients. Conducts physician office/patient interviews, and explains hospital procedure guidelines and policies. Coordinates with clinical departments on schedule modifications and ensures patients are properly bedded.
Responsible for obtaining complete and accurate clinical, demographic and financial information during the scheduling process. Enters data in scheduling system or other applications.! Provides the customer with prep and other appointment instructions. Demonstrates practice of nursing process, receives verbal orders from physicians and ensures that the documented order is obtained as well as manages all other orders for scheduled patients. Follows guidelines for special requests/Stat/schedule modification procedures and coordinates communications with clinical areas to accommodate the customers requests. Answers telephone calls according to designated scripting for the scheduling process. Maintains positive customer service at all times, referring unresolved issues to appropriate supervisor.
Qualifications
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the! essential functions.
Prior RN clinical experience is mandator! y and UR and/or management experience is highly encouraged. Minimum typing skills of 35 wpm Demonstrated working knowledge of software/system/equipment. Knowledge of function and relationships within a hospital environment preferred Advance Customer service skills and experience Ability to work in a Call center environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Advanced understanding in surgery procedure scheduling preferred High achievement in productivity. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Identifies opportunities to improve patient relations and shorten the time it takes to handle scheduling processes. This position requires high-level problem solving and analytical skills, technical accuracy, excellent communication skills and the highe! st ethical standards.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
High School Diploma or equivalent Graduate of a professional nursing program with a current LPN or RN licensure is required. 2-5 year administrative experience in medical facility, health insurance, or related area. 3+ years in Patient Access/Scheduling preferred. Some college coursework is preferred
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to Conifer.
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This vacancy starts available on: Thu, 28 Nov 2013 11:03:39 GMT