Office Assistant [United States]

 

Position:

Office Assistant

Code:

Department:

Administration

FLSA:

Non-Exempt

Group:

The Junior League of Pasadena (JLP)

Status:

Full-Time

Reports To:

President, Board of Directors

Type:

Regular

Supervises:

N/A

JOB

DESCRIPTION

MISSION

The mission of this position is to contribute to the success of JLP (the Organization) by providing key administrative support to the League and provide ongoing project and administrative assistance to as needed.

KEY RESULT AREAS & TASKS

KRA: Effectively and Efficiently Provide Key Administrative Support and Assistance

• Promptly, professionally, and politely communicates with internal and external visitors, in person and via telephone
• Scans, faxes and copies personal and confidential documents as directed by Board.
• Files personal and confidential information of customers,
• Prepares correspondence.
• Assists Board and Management team with various projects on an as needed basis.
• Assists in maintaining League calendar.

KRA: Exemplifies the Brand Culture

• Seizes every opportunity to improve Client satisfaction by conducting self in a professional manner and working in accordance Company values, beliefs, norms, and standards; holds self and others accountable for exemplifying the corporate culture.
• Respects and demonstrates passion for the League brand; Behaves professionally, respectfully, honestly, and with the utmost ethical manner with internal/external Clients, vendors, business associates, and at work and any event and/or activity that is related to JLP and/or its affiliates.
• Maintains a professional and well-groomed personal appearance at all times.

KRA: Initiates Personal/Professional Development

• Maintains current job and product knowledge to improve effectiveness with Clients and assigned tasks.
• Consistently produces accurate and thorough work, even in peak periods.

KRA: Ensures Safe Work Environment

• Accepts individual responsibility and accountability for complying with the Organization Health and Safety (H&S) processes within personal control; performs duties in a way that will not cause personal danger, endanger other individuals, or violate local, state, federal, environmental regulations.
• Promptly corrects or reports any hazard or potential hazard to supervision; wears personal protective equipment, where required; ensures work location is kept safe, neat, organized, effective, and inviting.

KRA: Effective and Proactive Team Member

• Treats all colleagues, visitors, vendors, and members with respect.
• Willingly adjusts to unexpected changes or requirements and undertakes tasks that fall outside of the routine job, assists others whenever possible to meet requests and business demand.

POSITION REQUIREMENTS

Education/Licenses/Certifications/Qualifications:

• High school graduate or equivalent;
• At least eighteen (18) years of age
• Current California Driver License with clean Department of Motor Vehicle driving record
• Previous customer service experience preferred

Skills/Knowledge/Ability/Aptitude:

• Confidentiality: Adheres to legal and League confidentiality guidelines; distributes information only based upon business need.
• Project Management Skills: Ability to work effectively in a team environment. Capable of effective planning and priority setting. Ability to simultaneously manage several projects (i.e., multi-tasker).
• Computer Skills: Proficiency and technical aptitude with the ability to utilize Microsoft Office (Word, Excel, Power Point, Outlook), Digital Cheetah, and pay platforms would be an asset
• Communication Skills: Requires good verbal and written communication skills; proven ability to speak and write clearly in English;
• Resourcefulness: Develops and implements practical and creative methods, within established parameters, to improve work projects and/or department operations.
• Issue Resolution/Decision-Making: Analyzes information, evaluates alternatives to resolve issues and makes sound, timely decisions.
• Time Management: Organizes, plans, prioritizes work; uses effective follow-up procedures.
• Need for Direction: Performs efficiently with the normal amount of direction for the position; displays the professional attitude and capabilities of a self-starter.
• Attendance/Punctuality: Reports to work, and is ready to successfully perform work, as scheduled.

PHYSICAL REQUIREMENTS

This position requires the following physical activities to be performed during the course of regular assigned work:

• Sitting: Constantly up to 4.00 hour(s) per day.
• Standing: Occasionally and intermittently up to 2.00 hour(s) per day.
• Walking: Occasionally and intermittently up to 3.00 hour(s) per day
• Climbing: Minimally up to 1.00 hour(s) per day.
• Balancing: Minimally up to 1.00 hour(s) per day.
• Stooping: Occasionally and intermittently up to 3.00 hour(s) per day.
• Kneeling: Occasionally and intermittently up to 1.00 hour(s) per day.
• Crouching/Bending: Occasionally and intermittently up to 1.00 hour(s) per day.
• Crawling: Minimally up to 0.50 hour(s) per day.
• Reaching/All Planes: Occasionally and intermittently up to 4.00 hour(s) per day.
• Lift/Reach: Occasionally and intermittently up to 1.00 hour(s) per day.
• Overhead Work: Occasionally and intermittently up to 1.00 hour(s) per day.
• Fine Manipulation: Intermittently up to 1.00 hour(s) per day.
• Grasping: Occasionally and intermittently up to 4.00 hour(s) per day.
• Keyboarding/ Mouse: Constantly up to 4.00 hour(s) per day
• Push/Pull: Minimally up to 0.50 hour(s) per day.
• Lift/Carry: Occasionally and intermittently up to 1.00 hour(s) per day; up to 10 lbs.
• Torso/Spine Twisting: Occasionally and intermittently up to 3.00 hour(s) per day
• Speaking: Regularly expresses ideas by the spoken word;
• Writing: Regularly express ideas by the written word;
• Listening: Regularly perceives speech or the nature and source of audible sounds.
• Vision Acuity: Regularly and clearly sees near and far distances; requires clarity of vision at 20 feet or more, with or without corrective lenses.
• Tools/Equipment Used: Occasionally and intermittently or as needed - telephone, copy, scan and fax machines, adding machine (calculator), typewriter, personal computer, printers.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job and will include exposure to indoor and outdoor activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EMPLOYEE ACKNOWLEDGEMENT:

I have read and understand that this job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of my job might differ from those outlined in this job description and other duties, as assigned, might be part of the job.

Furthermore, I understand my relationship with the Organization is that of an employee at-will. My job status does not guarantee employment for any specific length of time. My employment with the Company is entered into voluntarily and both I and the Company are free to end the employment relationship at any time, for any or no reason, with or without cause or advance notice. My employment at-will status with the Company may be altered only with written authorization by the President of the League.

Employee Signature Date

Employee Name (Printed)

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift

Ability to commute/relocate:

• Pasadena, CA 91101: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location

 

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