RN Clinical Scheduler for Outpatient Services at Creighton University Hospital
Location: Omaha Nebraska
Description: Conifer is at present recruited RN Clinical Scheduler for Outpatient Services at Creighton University Hospital right now, this job will be placed in Nebraska. For complete informations about this job opportunity please give attention to these descriptions. Description
Description
As a part of the Tenet and Catholic Health Ini! tiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience and drive value-based performance. Through our revenue cycle management, patient communications, and value-based solutions, we empower healthcare decision makers-hospitals, health systems, physicians, self-insured employers and payers-to better connect every point of care and wellness management. Are you ready to be a part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Conifer is now hiring for an RN Clinical Scheduler for Outpatient Services, hours are 7am-3:30pm
General Summary
Responsible for accurately scheduling diagnostic and/or surgi! cal procedures. Demonstrates practice of nursing process, rece! ives and carries out physician orders. Conducts physician office/patient interviews, and explains hospital procedure guidelines and policies. Coordinates with clinical departments on schedule modifications and ensures patients are properly bedded.
Principal Duties and Responsibilities Responsible for obtaining complete and accurate clinical, demographic and financial information during the scheduling process. Enters data in scheduling system or other applications. Provides the customer with prep and other appointment instructions. Receives and carries out physician orders. Follows guidelines for special requests/Stat/schedule modification procedures and coordinates communications with clinical areas to accommodate the customers' requests. Answers telephone calls according to designated scripting for the scheduling process. Maintains positive customer service at all times, referring unresolved issues to appropriate supervisor. Notifies customer of physician order, p! re-authorization and other financial clearance requirements. Performs functions of other PASU functions or registration when requested.
Qualifications
Minimum Knowledge, Skills, and Abilities Required Prior RN clinical experience is mandatory and UR and/or management experience is highly encouraged. Minimum typing skills of 35 wpm Demonstrated working knowledge of software/system/equipment. Knowledge of function and relationships within a hospital environment preferred Advance Customer service skills and experience Ability to work in a Call center environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Advanced understanding in surgery procedure scheduling preferred High achievement in productivity. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accu! racy. Identifies opportunities to improve patient relations and shorten! the time it takes to handle scheduling processes. This position requires high-level problem solving and analytical skills, technical accuracy, excellent communication skills and the highest ethical standards.
Education/Experience High School Diploma or equivalent Graduate of a professional nursing program with a current RN licensure in the state of Nebraska or Iowa required. 2-5 year administrative experience in medical facility, health insurance, or related area. 3+ years in Patient Access/Scheduling preferred. Some college coursework is preferred
Physical Demands Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking
Work Environment Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions
Other Must be available to work hours and days as needed b! ased on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients .
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Conifer.
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This job starts available on: Thu, 09 May 2013 05:05:20 GMT
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